Privacy Policy

Privacy Policy Last Updated: June 18, 2026 ZX IT Verse - IT Solutions & Business Services ("we," "our," or "us") operates the mobile application com.zxitverse.app (the "Service" or "Application"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. 1. Information Collection and Use While using our Application, we may collect certain personally identifiable information to provide a seamless workflow and IT solution experience. Types of Data Collected: Personal Data: While using our Service, you may be asked to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to: Name and Email Address Phone Number / Contact Information Usage Data: We may collect information that your device sends whenever you visit our Service, such as your device's Internet Protocol (IP) address, operating system version, browser type, unique device identifiers, and other diagnostic data. 2. Device Permissions and Data Storage Because this Application features an integrated advanced WebView system, it interacts with your device's interface to enable standard business functionalities: File Uploads (File Chooser Feature): Our Application contains a secure file selection protocol (onShowFileChooser). This allows you to manually select and upload documents, reports, or files required for your business services directly to our secure backend. No files or media are accessed, read, or collected silently in the background without your explicit action. Local Storage & DOM Cache: The Application enables domStorageEnabled and databaseEnabled technologies. This stores temporary session configurations and data locally on your device to optimize network speeds and maintain your session state. 3. Data Retention and Security Retention: We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy or to comply with legal obligations. Security: The security of your data is important to us. Our Application establishes network communication over standard secure channels. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 4. User Account and Data Deletion (Google Play Compliance) We respect your right to privacy and control over your data. In compliance with Google Play User Data policies: How to Delete Your Data: If you wish to delete your account or request the permanent removal of any personal information collected through the application from our servers, you can initiate a request at any time. Process: Please contact our support team via email at [আপনার অফিসিয়াল ইমেইল এখানে দিন] with the subject line "Data Deletion Request". Please provide your registered user details. We will process your request and permanently purge your data from our active systems within 7 business days. 5. Third-Party Services The Application may interact with standard Android and Google sub-systems to maintain stability, rendering, and core performance: Google Play Services: Used to support core app delivery, framework stability, and edge-to-edge system styling. Google Play Services Privacy Policy 6. Children's Privacy Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal personal data, we immediately delete this from our servers. 7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. 8. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact ZX IT Verse - IT Solutions & Business Services: By Email: zxitverse@gmail.com By Phone: +880400043355